ZIPPO BLU Lighter FAQ's

Please do not attempt to perform repairs yourself, as it could damage the product beyond repair. Do not attempt to remove the inside assembly. There are no user serviceable parts inside.

Take lighter outside and discharge gas, following the instructions in the instruction book that came with your lighter or click here for instructions.

Package your BLU lighter securely in an oversized box or padded shipping bag (large packages are less likely to be lost or misplaced in transit.)

Include your name, address, telephone number and email address on a note inside the package, along with what you think is wrong with your lighter.

Insure your package, send via a trackable method, shipping charges paid, to:

        Zippo Repair Clinic
        1932 Zippo Drive
        Bradford, PA 16701

When we receive your BLU lighter it will be promptly repaired or replaced.

Our Repair Department performs excellent repairs at no charge. Please do not attempt to perform repairs yourself, as it could damage the product beyond repair.

Do not affix materials to the lighter as they could damage the finish. Examples include:

          o Address labels or tape
          o Rubber bands
          o Safety or straight pins

Zippo will send you an acknowledgment of our receipt of your repair, if you include your email address.

Note:
These instructions do not apply to the Zippo Windproof lighters, or Utility lighters (MPL, Mini-MPL, OUL) which are completely different.

How do I empty the butane from my BLU Lighter?

Expel all butane from lighter by depressing and holding the butane release button. Do this in a well-ventilated area, preferably outdoor, away from a fire or source of sparks.

What makes the BLU Lighter so different from my traditional Zippo lighter?

One look at the new BLU Lighter and you can see it’s like no other lighter! The cool exciting shape, the sine wave lid line and the “Z” pattern on the chimney are your clues that this is not your father’s Zippo lighter. Distinctive features of the new Zippo butane lighter include a smooth, comfortable shape, patented flint-wheel technology and a hot, blue flame.

How do I light my BLU lighter?

Striking the wheel of the BLU lighter has a different feel than a traditional Zippo lighter. Just follow these easy steps:

Push down on flint wheel mechanism using your thumb
Continue to hold the wheel down, then rotate wheel to create a spark
Continue to roll thumb downward and depress gas-release button
Keep gas-release button depressed to maintain flame
Use caution, flame is extremely hot

My BLU Lighter won't stay lit unless I hold down the gas-release button. Is this normal?

Yes. This is perfectly normal. The BLU Lighter is designed to extinguish unless the gas release (black) button is depressed.

Do I have to add fuel to my BLU Lighter when I first get it?

Yes. BLU, like our Windproof lighter, is shipped without fuel.

What fuel do I use in my BLU Lighter?

We recommend premium grade Zippo butane fuel. It’s easy to spot in stores – just look for the blue cap on the butane can. If you can not find Zippo Premium Butane, then only use other premium grade butane. The use of non-premium butane may result in poor performance and damage to your Zippo BLU Lighter and could void the guarantee.

Can I remove the inside unit of the BLU Lighter like a traditional Windproof lighter?

No. There are no user serviceable parts inside. The lighter has a tamper proof screw holding the inside unit in. Removing that will void the famous Zippo Lifetime Guarantee.

How do I refuel my BLU Lighter?

· Do not attempt to remove insert

· Invert lighter

· Locate fill valve on lighter bottom

· Holding the BLU Lighter inverted (hold both the lighter and the butane can

upside down) insert the nozzle of the butane can into fill valve on lighter bottom

· Depress nozzle 2 to 3 times using firm even pressure

· Check fuel level through viewing window on side of lighter

· Insure that more than 1/8” of fuel is visible (the lot numbers visible

through the viewing window can serve as a guide)

· Allow 2 minutes after fueling before use

I added fuel but my BLU lighter still won't light?

· Make sure there is more than 1/8” of fuel visible through viewing window (the lot numbers visible through the viewing window can serve as a guide)

· Make sure no vapor lock has occurred in fuel tank See “What is vapor lock?” below or click here.

· Make sure there is a flint in the flint wheel cartridge

· Make sure the flint wheel cartridge is inserted properly. See “How do I install a new flint in my BLU Lighter?” below

· Make sure the screw is securely tightened on the flint wheel cartridge

· Follow operating instructions

How often do I need to fill my BLU Lighter?

Fueling frequency varies with usage, but one filling will last for approximately 300 to 400 hundred lights.

What makes my BLU Lighter spark?

A patented flint-wheel technology developed especially for this lighter uses a rugged flint wheel with Zippo brand flint to produce a reliable spark.

How do I install a new flint in my BLU Lighter?

· Do not attempt to remove the inside unit

· Pull flint wheel cartridge straight up

· Turn cartridge upside down and remove screw with thin coin or small screwdriver

· Remove any remaining old flint

· Insert a new flint in the tube

· For best results, use only Zippo brand flints

· Replace the screw in the flint wheel cartridge

· Tighten screw securely in place

· Replace flint wheel cartridge in lighter, lining up notched side of cartridge facing the burner and press firmly down

How often do I need to replace the flint in my BLU Lighter?

Flint should be replaced when it no longer creates a spark. A rule of thumb – you can usually refill the tank a few times before replacing flint.

Why can't I remove the inside part of my BLU Lighter?

The inside unit was designed to be removed only by Zippo authorized repair personnel. There is a tamper proof screw, There are no user-serviceable parts except for the flint wheel cartridge. Removal of the inside unit will void the warranty.

Is there a date code on the bottom of the BLU Lighter?

Yes. There will be a date code on the lighter bottom, just like our traditional windproof lighters. Click here to view date code information.

My flint wheel cartridge is wobbly. Is something wrong?

The flint wheel cartridge was designed to move up and down. This movement is normal.

What is vapor lock? How can I fix it?

Vapor lock occurs when air gets inside the sealed fuel chamber of the lighter. It can occur if the lighter and can are not inverted during the fueling process. To remove vapor lock:

Invert lighter
Bleed excess air from the tank by depressing fill valve with tip of pen or point of knife or scissors
Be careful when bleeding the lighter
Point the lighter away from your face and any ignition source
Refill with Zippo premium butane fuel or another premium brand of butane